'Reflective Account – Plan, Prioritise and Balance Time\r'

'A situation arose relating to a Live †in dispenser, (to be cognise in this reflective account as carer A) who was due to go into a placement and discharge an existing member of module ( to be contendn in this reflective account as carer B) as part of a two- calendar week job share. Carer A had problems with suppose to her residency and as a matter of requirement had to adjust the dates of the castrateover. When inaugural the call was do by carer A, she was so upset that I did not know if she was going back at all.\r\nMy in-person association of the circumstances of the node was extensive, learned time and a good deal of communicating with the clients’ wife and the client himself and the achievement of alkali clacks. I was wholeheartedly aware of how a change at such short notice would consider the clients’ wife who lives in the home, a keen-sighted with the client and who oversees the care provision of her husband who has advanced dementia and can not slip away his needs at all. My immediate thoughts were not to alerting the clients’ wife unnecessarily that to establish the facts complicated in situation and solve the issue with the trump possible outcome for all parties in mind.\r\nIn planning my step to assure an effective outcome, my first thoughts were to secure the existing care arrangements, which involved contacting carer B. This meant a discreet phone call to her to ask if and how long she would be able to stay to cover for carer A. I was aware that I by chance except had a window of opportunity of one week because carer B was to be placed into other live †in, with another client. I also knew that carer B had a hospital appointment to attend within the timeframe which meant that the clients’ wife would possibly require extra gage for this time.\r\nCarer B concur to stay but did need off job for a whole day because of the distance to and from the hospital. formerly the cover had been s uccessfully secured, my next step was to regain out how long this extra cover would be required for. This involved contacting carer A. It may have seemed breach if I had started my enquiries the other way around but my thoughts were that if carer B had made other private plans for the week because I would have been looking for a replacement with a carer C and so I stored the information in my head.\r\nIn communicating with carer A, my thoughts were to ensure that I was offering practical(a) professional substantiate to assist where possible with her issues and also offer a sympathetic ear to support her emotional articulate at the time. I had to be realistic to the highest degree what I needed to achieve to ensure a positive outcome for all parties and I could only achieve a positive outcome by planning the next steps. Carer A came to the office to contend the situation with me and together we act uponed out a practical plan of action.\r\nThis involved a longer- term appro aching and would be running in the background afterwards carer A returned to her placement and would not involve the client further at this stage. A call was then made to the clients’ wife to inform her of the situation and the steps I had already taken to ensure that our contract as a care provider would be met. In communicating with the clients’ wife I was to be mindful as to the conversation held, my affections toward all parties was to be factual, honest, practical and professional.\r\nThe new changeover date was established, consideration was given to how best carer B could achieve her visit to the hospital and all parties agreed an arrangement as to how best both would be achieved. My involvement keep as I escorted both carer A and carer B too and from their respective placements by using my personal transport, as neither carer is a driver and addition to the clients home is more challenging than most as they live away from the use of public transport. My su pport go forth continue as I will be offering practical help to carer A in ensuring a positive outcome for her.\r\nI will maintain contact with the clients’ wife by phone fortnightly In the timeframe allocated to this example of how I plan, prioritise and balance my time, I still work within the office supporting the office stave to deal with other issues that occur within any working day. I ensured that the office would be cover adequately when I was to be out of the office, I ensured that I could be contacted in the case of an emergency, should the staff need my support when out and about. I made sure that an affirmative plan of action was in place for any eventuality that could occur in this situation.\r\n'