(Slack, Chambers and Johnston) Unique characteristics in assistant process the like customer influence, intangibility, inseparability of production and consumption, heterogeneity, perishability, and stab military strength atomic number 18 not utilize in manufacturing process and the characteristics of manufacturing process argon in competent when apply to service operations, as a result managing service processes and manufacturing process in an organization branch up to be dealt separately. usefulness process involves mostly with the customers who are unremarkably outsiders to the organization where as manufacturing operations are in relation with the production of goods and services having minimal contact with the customers and managers of service operations. (Kellogg, pass 1999) Operations apply for manufacturing process are confine in comparison to that of service operations and are not sufficient to fulfill the needs, compulsions and tasks of a service operation. A work was used to discover how the service characteristics gained importance and to determine the of import areas of...If you want to get a full essay, order it on our website: Ordercustompaper.com
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