Cool Beans Coffee Cafe

quiet Beans Coffee Cafe Kimberly A. McKelvy Dr. Patricia Obiefule BUS 335 Staffing Organizations February 3, 2013 Identify the grammatical case of employment relationship you would found between the cocoa shop and employees from a levelheaded perspective. Explain your reasoning. Cool Beans Coffee Cafe is planning on establishing an employer-employee relationship. A written agreement is going to represent our employment turn out, the harm and conditions of which represents the promises and expectations of both parties (Heneman III, Judge, & Kammeyer-Mueller, 2012, p. 48).The employer-employee relationship forget be g everywherened by the common jurisprudence principle which establishes that either party give notice terminate the employment contract at any judgment of conviction without prior notification. This type of relationship alike eachows for both Cool Beans Coffee Cafe and a potential employee to establish any additional term of employment and have them placed in writing so there are no discrepancies. Suggest slipway that you could avoid claims of disparate treatment. Cool Beans Coffee Cafe is going to follow four principles that should avoid claims of disparate treatment.First, train management about legal obligations under anti-discrimination laws regarding hiring, training, and overall treatment of employees (Lario, Parliman, Kelly, Feher, & Chavey, 2009). Second, create and enforce policies that pertain to how employees will conduct themselves to prevent discrimination. Third, the cocoa cafe has to perform yearly audits on employment records and promotion policies and procedures to ensure disparate treatment is not be committed. Lastly, make sure that all job postings and promotions are listed in a central location that all employees can access.Identify the type of external influences that could parry staffing and how you would address them. Competition for certified baristas with managerial experience might be hard to find. Cool Be ans Coffee Cafe is a gourmet coffee cafe that specializes in espresso and coffee artistry. The three store managers have to be able to train at least six employees to become coffee artisans. They also have to be experience and creative managers with at least two years of managerial experience. However, we will do our research to dis overwhelm what the competition is passinging its entry level and managerial level employees.Then offer a competitive compensation package to potential employees. Competition is the receding market of gourmet coffee shops is saturated. The coffee cafes main competition is Starbucks and separate gourmet cafes that serve coffee. In addition, competition from the scholarly persons that are on the college meal plan that may. The Cool Coffee Beans Cafe will use this to our reinforcement by creating a gourmet coffee experience that is accessible, affordable and college student friendly. It will give us a competitive advantage over the usual coffee experi ence.Legal factors and health regulations are an outside influence that has to be addresses. Health regulations such as no employees with communicable diseases can be employed in food service limits the pool of employable candidates. minor labor laws limit the number of people the coffee cafe can employ. In order to address these limitations during the hiring process place job postings in as many avenues that can be used to find adapted candidates. Create a plan that you can use to deal with employee shortages and surpluses.Short boundary dearths Plan * Give incentives to retain current employees. * Rearrange employees from slower shifts to busier shifts (M superstargain, 2010). * entreat employees to work extra time at time and a half. * Attract newfound and creative employees on a temporary basis. longsighted Term Shortage Plan * Buy state of the art $2,000 coffee machines to increase efficiency, effectiveness, employee gaiety and customer service. * Instead of making all baked goods in house, employ baked good to a recent culinary arts ammonia alum and profit share goods sales. Hire two more part time employees for the busiest shifts. Short Term Surplus Plan * narrow the amount of overtime hours available. * Temporarily make all employees part-time except for store managers. * During summer months when there are fewer students on campus shorten cafe hours Monday Friday 6 am to 6 pm and Saturday Sunday 8 am to 8pm. Long Tem Surplus Plan * Freeze hiring and when an employee leaves do not replacement them. * Reduce workforce by laying off one store manager, one part-time and one full-time employee. Permanent pay cut for all employees. Outline a strategy for workforce miscellanea. The first workforce diversity strategy is circulariseing recruiting to the largest demographic group possible (Heneman III et al. , 2012). Since Cool Beans Coffee Cafe is located next to a college campus, job postings should be posted in central locations around the co llege campus to gain the most visibility. in like manner post job opening for coffee baristas at local culinary art schools because there is a wide array of ethnicities and age groups.The countenance workforce strategy is encouraging all employees to apply for all open promotional opportunities that they qualify for. Lastly, require all employees to interact in mandatary team building activities that promote diversity. Conduct a job requirements abbreviation for the store managers and coffee servers in order to disclose tasks, KSAOs, and context for those positions. interpose Manager Specific Task * Hire, train, and monitor the development of employees. * Schedule employees to cover all shifts and follow payroll guidelines. Hold team accountable to mug up and serve beverages and food products to company standards. * Complete all training programs and maintain barista certification. Store Manager KSAOs * Knowledge of specialty coffee shop outgrowth and policies. * Ability to work a flexible schedule based on coffee shop needs. * Knowledge of basic math and proficient data processor skills. * Skilled at creating unique and appealing coffee blends. Coffee master of ceremonies Specific Task * Take customer orders and provide receipts that identify order numbers. Brew coffee, espresso and other beverages in containers that customers request. * Serve customers in a friendly manner at counter or at eat tables. * Perform cleaning duties at front counter, kitchen, customer tables, and restroom. Coffee boniface KSAOs * Knowledge and fluency in English. * Skilled at actively audition to customer orders and communicate customers order back for correctness. * Able to assess information, esteem problems and find the best possible solution for the coffee shop. References Heneman III, H. G. , Judge, T. A. amp Kammeyer-Mueller, J. D. (2012). Staffing Organizations (7th ed. ). Middleton, WI Mendota hearthstone / McGraw-Hill. Lario, W. J. , Paliman, G. C. , Kelly, T. A. , Feher, K. J. & Chavey, V. C. (2009). EEOCs Best Practices To Avoid Disparate Treatment Claims by Employees. Retrieved from http//www. martindale. com/legal-management/article_Day-Pitney-LLP_696000. htm. Monegain, B. (2010). AHA offers 10 tips on how to deal with workforce shortages. Retrieved from http//www. healthcareitnews. com/news/aha-offers-10-tips-how-deal-workforce-shortage? page=0,1.